Our Service
Pre-sales
1.Customers can open LEIYUE company website for inquiring the relevant information.
2.Customers can go to the LEIYUE sales department for knowing detail information by telephone, e-mail, fax or other methods.
3.LEIYUE company arranges full time customer manager for customers, offering detail introduction and engineering technology solutions.
4.Can arrange customers nearby investigation of our products service condition.
5.LEIYUE company customer service engineers go to customer worksite for assisting in the design and provide a feasibility plan.
Sale in
1.Can directly go to the customer worksite or LEIYUE company for investigation, negotiation and signing a contract.
2.Providing foundation drawings of the equipment and on-site guidance, timely answer customer technical problems encountered in the construction.
3.According to the contract requirements of the quality, quantity, delivery on time.
4.Can consigning shipment for customers.
5.Customer service engineers can go to the worksite to guide the installation, commissioning, training operators, to achieve customer satisfaction.
After sale
1.Paying a return visit regularly, to know the equipment service condition.
2.In the warranty period, receives the customer breakdown telephone, within 2 hours to provide solution, if need the expatriates, within 48 hours to arrive at the worksite, to assist in troubleshooting until return to normal production.
3.Ensure timely supply of high quality spare parts.
4.For the customers whom use LEIYUE products, we will give life-long technical service.
Contact Us：
Address：Leiyue road, Linyi, Shandong,China